Deleting a Shopify account may seem like a daunting task, but it’s actually quite simple. Whether you’re no longer using your online store or you’ve decided to switch platforms, deleting your Shopify account is a straightforward process. In this article, we’ll walk you through the steps to permanently delete your Shopify account and provide some important considerations along the way. So, if you’re ready to say goodbye to Shopify, keep reading to find out how to delete your account.
Things You Should Know Before Deleting Your Shopify Account
Before you proceed with deleting your Shopify account, there are a few important things you should keep in mind:
- Settle Your Outstanding Bills: Make sure to settle any outstanding bills or fees with Shopify before deleting your account. This will ensure that you’re not charged for any services or features after your account is deleted.
- Backup Your Data: Before deleting your account, it’s crucial to back up any important data or information that you want to keep. This includes customer data, product information, and any other data that you may need in the future. Shopify provides options to export your data, so make sure to take advantage of this feature.
- Cancel Any Subscriptions: If you have any active subscriptions or apps connected to your Shopify account, make sure to cancel them before deleting your account. This will prevent any recurring charges or unwanted fees.
- Notify Customers and Redirect Traffic: If you have an active online store with customers, it’s important to notify them about the closure of your Shopify account. You should also set up redirects for your website’s domain to ensure that visitors are directed to the appropriate platform or website after your Shopify account is deleted.
How to Delete a Shopify Account?
Now, let’s get to the heart of the matter: deleting your Shopify account. Follow these steps carefully:

Step 1: Sign in to Your Account
To delete your Shopify account, start by signing in to your account using your Shopify credentials. Once you are logged in, navigate to the Shopify admin dashboard.
Step 2: Access Account Settings
In the Shopify admin dashboard, locate and click on the “Settings” tab. This will open a drop-down menu with various options. From the list, select “Account.”
Step 3: Choose to Close Your Store
In the Account settings page, scroll down until you find the “Store status” section. Under this section, you will see an option to “Close store.” Click on this option to proceed with deleting your Shopify account.
Step 4: Confirm Closure
After clicking on “Close store,” a pop-up window will appear asking you to confirm your decision. Shopify will provide information on what will happen when you close your store, such as the removal of all your data and the inability to reactivate your account. Carefully read through this information and make sure you are ready to proceed.
Step 5: Provide Feedback (Optional)
Once you have confirmed your decision to close your store, you will have the option to provide feedback to Shopify. This is an optional step, but you can choose to provide your reasons for closing the account if you wish.
Step 6: Delete Your Account
After providing feedback (or skipping this step), click on the “Close store” button to delete your Shopify account. Shopify will then begin the process of closing your store and permanently deleting your data.
Step 7: Verify Closure
To ensure that your account has been successfully closed, you may receive an email from Shopify confirming the closure of your store. This email will serve as confirmation that your account has been deleted.
Remember to follow the backup and cancellation steps mentioned in the body paragraph before deleting your Shopify account to avoid losing any important data or incurring any unexpected charges.
How to Cancel Shopify Subscription

Are you ready to cancel your Shopify subscription? Here’s a step-by-step guide to help you through the process:
- Log in to your Shopify account: Go to the Shopify website and log in using your account credentials.
- Access your account settings: Once you’re logged in, click on the “Settings” tab located on the bottom left corner of your dashboard.
- Go to the Billing section: Within the Settings menu, click on the “Billing” option. This will take you to the Billing section of your account.
- Cancel your subscription: In the Billing section, you’ll find a “Cancel Subscription” button. Click on it to initiate the cancellation process.
- Provide Feedback: After confirming your decision to cancel, you may be given the option to provide feedback to Shopify. This step is optional, but you can choose to provide your reasons for canceling if you wish.
- Verify cancellation: Once you’ve completed the cancellation process, you should receive an email from Shopify confirming the cancellation of your subscription. This email will serve as confirmation that your subscription has been successfully canceled.
It’s important to note that canceling your Shopify subscription will not delete your account or associated data. If you wish to permanently delete your account, follow the steps mentioned in the previous body paragraph.
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What Happens After Deleting Your Shopify Account
Once your Shopify account is deleted, several things will happen:
- Your online store will be inaccessible to both you and your customers.
- Your custom domain will be released unless you’ve decided to transfer it elsewhere.
- Data will be permanently deleted from Shopify’s servers.
- You won’t be billed any further by Shopify.
Conclusion
In conclusion, deleting your Shopify account is a straightforward process, but it’s essential to consider all the factors involved, back up your data, and Cancel Any Subscriptions. Whether you’re taking a break or moving to a new platform, following the steps outlined in this guide will ensure a smooth transition. Remember, your online business journey can always take a new turn, and Shopify will be here if you decide to return.
FAQs
No, once you delete your Shopify account, it cannot be reactivated. You will need to create a new account if you wish to use Shopify again in the future.
There are no fees or penalties for deleting your Shopify account. However, if you have an active subscription or outstanding bills, you will still be responsible for paying those amounts before closing your account.
Yes, you can transfer ownership of your Shopify store to another person before deleting your account. This can be done by adding the new owner as a staff member and granting them full access, or by using a transfer app or service. Once the transfer is complete, the new owner can continue managing the store independently.